Frequently asked questions about LKW.APP

It's very simple: tap the “+” button at the bottom right in the “Map” tab. After you've added a parking spot or loading dock, we'll review the entry and add it to the app as quickly as possible.

Once you've created an account, you can access your account page. There you'll find the Trucker Benefits, which you can use directly. You'll find all discounts by tapping on the respective field.

If you've found an error or notice that the data for a parking spot or loading dock isn't correct, please contact us via the live chat. Alternatively, you can also send us an email at app@aparkado.de.

You earn points by interacting in the app: suggesting a new location – 50 points; writing a review – 25 points; creating an account – 20 points; rating the occupancy of a parking spot – 15 points; using the quick feedback at locations – 2 points. You can find your point total and ranking in the “Account” tab under the “Leaderboard” menu item. Compete with your colleagues and become the “Trucker of the Month”!

The map distinguishes different location types: truck stop (signposted fuel and rest area on the motorway, accessible via regular exits, usually paid and with access restrictions); unstaffed parking area (little or no infrastructure, always free, no access restrictions, also called rest area / PWC); rest stop or service station (public facility on through roads for resting, eating and refuelling); commercial premises (often loading docks, provided by industrial or commercial businesses or freight forwarders, possibly with access restrictions and paid); plus loading and unloading docks. Points of the same colour mark locations that don't match the active filters — you can still view them.

To delete your account, go to your profile under the “Account information” menu item and select “Delete account”. Confirm the process by tapping “Delete account”. CAUTION: your account, including all data, will be deleted immediately and cannot be restored.

Yes. Navigation is being introduced as part of the LKW.APP ecosystem. The app itself will remain free to use, while advanced navigation features will be available through a Premium subscription.

Yes. Core LKW.APP features, including parking information and community features, will remain available for free. Premium navigation features are offered as an optional upgrade.

Pricing has not been finalised yet. More details will be shared before the official release.

Yes. Routes are calculated based on your truck profile, including dimensions and weight restrictions where available.

Yes. You can configure vehicle dimensions such as height, width, length and weight to receive truck-specific routing.

Yes. Premium Navigation includes truck-specific routing with bridge height warnings and routing around applicable vehicle restrictions.

Yes. ADR routing is included in Premium Navigation.

Yes. Border crossings can be displayed along the route.

Yes. Country driving bans are available within the app and the notification centre.

Yes. Premium Navigation provides driving time violation warnings to help drivers stay compliant.

Yes. Remaining driving time is available directly within the navigation experience.

Yes. Parking locations are displayed along your route.

Yes. Parking search along the route is available.

Direct selection of route-side parking areas is not available in the current beta version. This functionality is already planned and will be added soon.

Not yet. This feature is being evaluated for a future version.

Yes. Routes are dynamically recalculated when traffic conditions or route changes require it.

Yes. Premium Navigation includes speed limit information and a speedometer.

Speed camera alerts are available in supported countries. They are currently not available in Germany but may become available in the future, subject to local regulations and technical implementation.

These features are currently under evaluation and may be introduced in future updates.

Weather information, wind warnings and border waiting times are not included in the initial release.

Not at launch. Alternative routes are currently under evaluation for a future release.

Not in the initial release.

Toll road routing and toll-free routing are currently under review for a future version.

Not in the initial release. Stopovers and multi-stop routing are planned for upcoming versions.

Yes. Premium users can save routes and access recent destinations.

Yes. You can search for and navigate to companies and logistics locations.

Yes. Destinations can be searched using GPS coordinates.

Yes. Premium Navigation includes country-based map downloads.

Full offline navigation is not available in the initial release. Offline capabilities are being evaluated for future versions.

Yes. Satellite view is available.

Yes. Manual night mode and automatic day/night switching are supported.

Yes. Navigation without voice guidance is supported.

Voice customisation options are currently under review and may be expanded in future releases.

Not at launch. Apple CarPlay support is planned for a future release but is not currently available.

Not at launch. Android Auto support is planned for a future release but is not currently available.

Split-screen support is not included in the initial release.